Holiday Inn Darlington-A1 Scotch Corner, an IHG Hotel

The hotel was lovely, room was great and the hotel staff were brilliant

We have stayed at this hotel pleasure and business, and it never fails to deliver. Located just off A1M, it is ideal for touring the North East Region, including the coastal towns and other places, including Durham, Richmond, and Swale areas. There is plenty of free parking available. Although the rooms were in the small size, they were well designed and equipped. The food was excellent (Italian themed restaurant), particularly very well serviced buffet breakfast. The whole hotel is a busy place, with events and activities going on all the time which is good to see. The comfortable lounge bar is well stocked and has a Starbuck stall, adding to the range of choices. (Cakes & sandwiches and snacks!!) The hotel is well managed and lead, recently winning awards for its standard of customer service, all delivered in the context of value for money. However, the real stars of this hotel are its staff, without exception everyone delivered outstanding cheerful customer relationship. You know it's a happy place to work when you have (unusually for hotels these days) plenty of staff meeting the guests' requirements. It would be unkind to single out the staff, but for the record, Nick at the reception and Tracy in the restaurant were amazing. Well done, Team!!

a well used stop for us, but only for the buffet breakfast, this time we stayed over, ideal for one night, a late check in was pleasant and easy, the room was ideal, probably recently refurbished, everything worked as it should, clean and spotless breakfast was its usual excellent self service eat all you can buffet, we were set up for the day, check out was easy as pleasant plenty of parking, all covered by parking eye, so put your reg in and your parking is free the staff were truly excellent and great fun at breakfast, thank you

We stayed here for the convenience of the location, and because it had EV chargers. The staff were really friendly and accommodating - a level of service that you would expect in a fancy hotel, but with the value for money of the Holiday Inn chain. Considering you are overlooking the junction, it does not cause too much disturbance.

The hotel is lovely, bed was great nice and comfy, air conditioning was a bonus. You can even bring a dog if you want to. Plenty of parking. Food was good and bar great. Staff very friendly and polite. Will be back again.